Cheung Yup Fan
Chief Executive Officer
Standard Chartered GBS
12:10 PM Analysing the Roadmap of a Successful Transformation Journey to Regional/Global Business Services in China
- Examining whether GBS is the right way for you to go
- Laying out an effective governance structure that takes into account your services, processes and customers
- Setting up a closed-loop feedback process with your talent and preparing them for the transformation
- Where do you see the shared services centre in your overall corporate strategy?
- Tracking changes in the role of your SSC - Revolutionary vs Evolutionary
- SSC/GBS as a proposal engine- Constantly staying ahead of your customers by fuelling business strategy and challenging the status quo
- Finding Opportunities in Asia- How can Asiancentred SSCs take advantage of an increasingly automated environment?