12 - 13 June, 2018
New World Beijing Hotel, Beijing, China


8:30 am - 9:00 am Registration and Morning Refreshment

9:00 am - 9:20 am Opening Remarks from Chairperson


9:20 am - 10:00 am Taking the Next Step to Drive Next- Generation Shared Services in China

Onelly Wang, Financial Shared Services Director,Alibaba Group
  • Upgrading your SSC by bringing in new technology and ensuring wise implementation
  • Building an active continuous improvement program to uncover additional saving opportunities
  • Freeing up core talent to concentrate on adding strategic business value through Financial analytics and planning

Onelly Wang

Financial Shared Services Director
Alibaba Group

10:00 am - 10:40 am Localising and Contextualising your Global Shared Services Strategy in China

June Kok, Regional Finance Leader,GE Global Operations Asia
  • Tackling the key challenges of locating your shared services in China
  • Thinking out of the box when executing your shared services methodology and customising processes to meet the China-specific requirements
  • From China to global - Is China the right place for global business services?

June Kok

Regional Finance Leader
GE Global Operations Asia

10:40 am - 11:10 am Attracting, Retaining and Facilitating Engagement with the Next Generation Workforce

Neal Yang, MyP&O Director - Head of HR Shared Services Centre,Mars China
  • Utilising digital tools to engage changing workforce led by increasing number of millennials
  • Putting employee experience and satisfaction as a key focus in shared services agenda
  • Elevating talent to leadership roles via customised career path based on individual skills and potential

Neal Yang

MyP&O Director - Head of HR Shared Services Centre
Mars China

11:10 am - 11:40 am Speed Networking & Morning Refreshment and Networking Break

11:40 am - 12:10 pm What is Next – Exploring the Possibility of Adding Non-traditional Services in your SSC

Ben Huang, Director, Network of Capabilities Center (NoCC) Transformation Lead-Solutions APAC North,ABInBev
Among shared services centres in China, around 65% are only covering one function, such as finance, HR, IT and procurement. However, we do see the trend of SSCs in China is looking at transforming to multi-functional centres that can provide more diverse and value-adding services.But what is the next process that should be added in your shared services scope? Besides the traditional functions that are considered “back office”, is it possible and wise to also include other non-traditional functions such as marketing or sales? Gain the inspiration from ABInBev SSC, which is a big team of 700 staff, to see what can be the next step to enlarge the globe of your shared services and provide exceptional value to business other than an only transaction processor.

Ben Huang

Director, Network of Capabilities Center (NoCC) Transformation Lead-Solutions APAC North

12:10 pm - 12:40 pm Analysing the Roadmap of a Successful Transformation Journey to Regional/Global Business Services in China

Cheung Yup Fan, Chief Executive Officer,Standard Chartered GBS
  • Examining whether GBS is the right way for you to go
  • Laying out an effective governance structure that takes into account your services, processes and customers
  • Setting up a closed-loop feedback process with your talent and preparing them for the transformation

Cheung Yup Fan

Chief Executive Officer
Standard Chartered GBS

12:40 pm - 1:40 pm Lunch & Networking Break

1:40 pm - 3:00 pm Successful Planning & Launching of Shared Services Centres in China

Tang Jiangwu, Senior Manager of Shared Services Centre,China International Travel Services Group

Tang Jiangwu

Senior Manager of Shared Services Centre
China International Travel Services Group

1:40 pm - 3:00 pm Standardising Payroll Processes for Regional Payroll Integration

1:40 pm - 3:00 pm To Win the True Prize of Successful Finance Transformation, What New Career Paths and New Skills are Required for Finance Shared Services Profession

Peter Wu, Vice General Manager of Finance Management Centre,红星美凯龙家居集团股份有限公司 | Red Star Macalline Group

Peter Wu

Vice General Manager of Finance Management Centre
红星美凯龙家居集团股份有限公司 | Red Star Macalline Group

1:40 pm - 3:00 pm Laying out the Roadmap to Regional/Global HR Shared Services – Service Coverage, Process Standardisation, System Integration and Vendor Selection

Zhang Pengfei, Vice President,海航集团 | Hainan Airlines

Zhang Pengfei

Vice President
海航集团 | Hainan Airlines

1:40 pm - 3:00 pm Laying a Solid Foundation of Shared Services Transformation by a Secured and Connected IT Infrastructure

Zhang Bo, General Manager of IT, Shared Services Centre,HNA Group

Zhang Bo

General Manager of IT, Shared Services Centre
HNA Group

1:40 pm - 3:00 pm More than “Automation”: Kick Starting RPA Journey with Best Starting Process and Deployment Plan

3:00 pm - 3:30 pm Afternoon Refreshment and Networking Break

3:30 pm - 3:45 pm Live Polling & Benchmarking

3:45 pm - 4:15 pm Optimising RPA Outcomes with a Cognitive Approach

  • RPA with Cognitive Approach: What, how and why?
  • Picking up the processes that can best benefit from cognitive automation
  • Preparing talent, process and legacy system to accelerate the implementation

4:15 pm - 5:00 pm Exploring the RPA Implementation for Processes of HR, Procurement, Supply Chain and More

RPA is no longer a mystery or only a buzz word in shared services world of China. However, almost all robots on duty currently are only dealing with F&A processes. How can RPA also help tremendous efficiency improvement for other functions, such as HR and end-to-end procure-to-pay automation?

Learning from early adopters help you decide on the next RPA process to implement.

5:00 pm - 5:10 pm Closing Remarks from Chairperson & End of Day One